Past Incidents

27th November 2020

Wireless Network Mast damage in Ebberston / Snainton / Sawdon / Yedingham / Staxton / Flixton areas

We have a network issue with some specific customers in the above areas and we've been trying to trace the problem. It seems that some building work has caused damage to one of our masts so we have engineers on their way to repair it. Expected fix time will be around 16:30 hrs. Apologies for the inconvenience.

Fault was fixed at 16:05.

24th November 2020

Wireless Network Butterwick Upgrade

Due to an engineer currently working on upgrading the repeater in Butterwick. Broadband may be intermittent until the upgrade work is finished.

Works have now been completed successfully

Wireless Network Mast power failure

We have a mast power outage so some customers south of Malton will be offline. Thanks for bearing with us. We expect to have a fix in place by about 1pm

Mast power is now restored